Chapter 12 Restoring trust
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Chapter Twelve describes the fifth stage of a lifecycle - restoring of trust. The authors lead readers through a number of approaches to trust repair. The complexity of relationships and trust present significant challenges to restoration efforts, as does the disposition of trust-breaker and the person violated by betrayal or breach. The models of repair and insights from school leaders provide hope for those seeking to “patch things up” and move forward in more positive ways. Volition, communication and action are highlighted elements of recovery processes.

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