Chapter 13 The role of consequential leadership in public crises through multi-agency response
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Public leadership is explored through a public value lens in building community capability and capacity at a time of crisis, specifically the Covid-19 pandemic. In progressing towards a post-pandemic paradigm, public leaders need to change mind-sets and behaviours to secure trust and legitimacy in addressing the consequences of COVID-19. The authors argue that building community capacity and capability will be critical, requiring an inclusive approach based on empathy, empowerment, and enablement. As with other contributors the chapter recognises that relational leadership is valuable. First, it enables a holistic risk assessment informed by community intelligence and formal evidence. Second, relational leadership helps build public support for recovery, renewal, and resilience strategies. The experience of building consequential leadership in response to tragic incidents occurring within Greater Manchester enable the principles to be considered within the context of the long-term implication of the Covid-19 pandemic and the challenges presented to public leaders.

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