Handbook on the Economics of Cultural Heritage
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Handbook on the Economics of Cultural Heritage

Edited by Ilde Rizzo and Anna Mignosa

Cultural heritage is a complex and elusive concept, constantly evolving through time, and combining cultural, aesthetic, symbolic, spiritual, historical and economic values. The Handbook on the Economics of Cultural Heritage outlines the contribution of economics to the design and analysis of cultural heritage policies and to addressing issues related to the conservation, management and enhancement of heritage.
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Chapter 10: Management challenges of cultural heritage organizations

Xavier Castañer


This chapter discusses the managerial challenges that cultural heritage organizations currently face and how perhaps they (should) address them. After defining cultural heritage organizations and comparing them with other service organizations, the main managerial challenges cultural heritage organizations face will be illustrated and how management research is or could be deployed to explain how they are (and sometimes should be) dealt with is discussed. Particular attention is given to the distinctive or more salient managerial challenges of cultural heritage organizations, when compared with other cultural organizations or (service) organizations in general (e.g. Chiapello, 1994; Heskett, 1986).

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