Chapter 22 Human resource management in tourism
Restricted access

This chapter examines human resource management (HRM) issues in the tourism industry in China. It first reviews a body of selected HRM literature. The selected literature covers the HRM practices in tourist enterprises, individual behaviours of employees, and the macro-level practices in China. It then identifies the heated fields in tourism HRM research over the past 20 years, at organizational, individual and regional levels. Past studies are summarized, classified with their features identified; and future directions for tourism HRM research in China are discussed.

You are not authenticated to view the full text of this chapter or article.

Access options

Get access to the full article by using one of the access options below.

Other access options

Redeem Token

Institutional Login

Log in with Open Athens, Shibboleth, or your institutional credentials

Login via Institutional Access

Personal login

Log in with your Elgar Online account

Login with you Elgar account
Handbook