The chapter starts by describing how my interest in issues of diversity stems from a normative framework centered on fairness and equality. It then focuses on three aspects of my experiences as Head of Department on the topic of inclusion and diversity. The first I call structural decoupling, because it concerns the disconnection between issues of diversity and all the other managerial activities that went on in the university. The second theme is ‘unconscious bias’, which is about our implicit and un-acknowledged expectations towards other people. The third theme is recruitment. The chapter subsequently describes what I would have done differently if I were to start all over again and ends with some good advice that I would have wished someone to give me when I began as Head of Department.
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