Chapter 21 Business school leadership in an era of change and uncertainty: complex structures, executive education and accreditation
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Business school management is becoming increasingly complex from internal institutional factors. These include completely internal factors, most notably the broad range of activities with different value chains. Undergraduate and pre-experience Masters programmes are effectively business-to-consumer activities whereas Executive Education is a business-to-business proposition. These activities require different paths-to-market, delivery modes, staffing approaches and skill sets. Profitability varies widely across these paths. The chapter addresses executive education specifically. Scaled up one level, the business of business schools is increasingly challenging and an increasing number of schools are facing severe financial problems which is leading to mergers, acquisitions and restructuring. The environment within business schools’ parent institutions, facing similar pressures, is leading to waves of centralisation and is calling into question the ability of business schools to control their own destinies. This has consequences for accreditation and will require the accreditation bodies to realistically review their expectations concerning institutional autonomy.

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