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Communication

Charles F. Wainright and Amanda Raffenaud

Handbook Chapter

Cover Handbook of Healthcare Management

In  Handbook of Healthcare Management

Edited by Myron D. Fottler, Donna Malvey and Donna J. Slovensky

Published:
25 September 2015
DOI:
https://doi.org/10.4337/9781783470167.00013
Collection: Business 2015
You do not have access to this content

Customer service

Myron D. Fottler and Tina Yeung

Handbook Chapter

Cover Handbook of Healthcare Management

In  Handbook of Healthcare Management

Edited by Myron D. Fottler, Donna Malvey and Donna J. Slovensky

Published:
25 September 2015
DOI:
https://doi.org/10.4337/9781783470167.00009
Collection: Business 2015
You do not have access to this content

Disaster preparedness and response

Bryan K. Breland

Handbook Chapter

Cover Handbook of Healthcare Management

In  Handbook of Healthcare Management

Edited by Myron D. Fottler, Donna Malvey and Donna J. Slovensky

Published:
25 September 2015
DOI:
https://doi.org/10.4337/9781783470167.00011
Collection: Business 2015
You do not have access to this content

Employee motivation

Stephen J. O’Connor, Nancy Borkowski and Ross Kemp

Handbook Chapter

Cover Handbook of Healthcare Management

In  Handbook of Healthcare Management

Edited by Myron D. Fottler, Donna Malvey and Donna J. Slovensky

Published:
25 September 2015
DOI:
https://doi.org/10.4337/9781783470167.00015
Collection: Business 2015
You do not have access to this content

Ethical challenges in healthcare

Kurt Darr and Carla J. Sampson

Handbook Chapter

Cover Handbook of Healthcare Management

In  Handbook of Healthcare Management

Edited by Myron D. Fottler, Donna Malvey and Donna J. Slovensky

Published:
25 September 2015
DOI:
https://doi.org/10.4337/9781783470167.00024
Collection: Business 2015
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The future of healthcare: the editors weigh in

Myron D. Fottler, Donna Malvey and Donna J. Slovensky

Handbook Chapter

Cover Handbook of Healthcare Management

In  Handbook of Healthcare Management

Edited by Myron D. Fottler, Donna Malvey and Donna J. Slovensky

Published:
25 September 2015
DOI:
https://doi.org/10.4337/9781783470167.00025
Collection: Business 2015
You do not have access to this content
Cover Handbook of Healthcare Management

Handbook of Healthcare Management

Edited by Myron D. Fottler, Donna Malvey and Donna J. Slovensky

The Handbook of Healthcare Management is a comprehensive examination of key management practices for global healthcare organizations, arguing that insight into and implementation of these practices is essential for success and sustainability.

Handbook

Published:
25 September 2015
DOI:
https://doi.org/10.4337/9781783470167
Collection: Business 2015
You do not have access to this content

Healthcare insurance and finance

Dean G. Smith

Handbook Chapter

Cover Handbook of Healthcare Management

In  Handbook of Healthcare Management

Edited by Myron D. Fottler, Donna Malvey and Donna J. Slovensky

Published:
25 September 2015
DOI:
https://doi.org/10.4337/9781783470167.00022
Collection: Business 2015
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Healthcare marketing and social media

Donna Malvey, Alicia Beardsley, Peggy K. Howse and Sandra Ruff

Handbook Chapter

Cover Handbook of Healthcare Management

In  Handbook of Healthcare Management

Edited by Myron D. Fottler, Donna Malvey and Donna J. Slovensky

Published:
25 September 2015
DOI:
https://doi.org/10.4337/9781783470167.00014
Collection: Business 2015
You do not have access to this content

High-reliability organizations

Patrice L. Spath

Handbook Chapter

Cover Handbook of Healthcare Management

In  Handbook of Healthcare Management

Edited by Myron D. Fottler, Donna Malvey and Donna J. Slovensky

Published:
25 September 2015
DOI:
https://doi.org/10.4337/9781783470167.00007
Collection: Business 2015