Chapter 6 is an introduction to the water utility sector. This nation’s sector consists of two main segments: (1) the utilities that distribute water to where it is needed and (2) the general services segment that provides water and wastewater related services to utilities and consumers. This chapter addresses the utilities segment. The majority of systems in this segment are owned and operated by local governments or special districts, accounting for approximately 84 percent of all community water systems and 98 percent of all community wastewater systems. The utility systems are heavily regulated, both for safety and sanitation and for environmental impact.