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About the authors
Krzysztof Borodako
,
Jadwiga Berbeka
, and
Michał Rudnicki
Full access
Type:
Monograph Chapter
in Innovation Orientation in Business Services
Krzysztof Borodako
,
Jadwiga Berbeka
, and
Michał Rudnicki
Publication Date:
06 Apr 2021
Collections:
Business 2021
Cover Innovation Orientation in Business Services
Innovation Orientation in Business Services
Scope, Scale and Measurement
Krzysztof Borodako
,
Jadwiga Berbeka
, and
Michał Rudnicki
This timely book proposes a new perspective on building innovation in companies providing business services. Implementing an innovation orientation paradigm based on six pillars – strategy, organisational culture, human resources, structure and process, marketing, and technology – it sets out a framework for achieving innovation through knowledge management.
Restricted access
Monograph Book
Publication Date:
06 Apr 2021
DOI:
https://doi.org/10.4337/9781839109553
Collections:
Business 2021
Preface
Krzysztof Borodako
,
Jadwiga Berbeka
, and
Michał Rudnicki
Full access
Type:
Monograph Chapter
in Innovation Orientation in Business Services
Krzysztof Borodako
,
Jadwiga Berbeka
, and
Michał Rudnicki
Publication Date:
06 Apr 2021
Collections:
Business 2021
References
Krzysztof Borodako
,
Jadwiga Berbeka
, and
Michał Rudnicki
Full access
Type:
Monograph Chapter
in Innovation Orientation in Business Services
Krzysztof Borodako
,
Jadwiga Berbeka
, and
Michał Rudnicki
Publication Date:
06 Apr 2021
Collections:
Business 2021
Preface
Full access
Type:
Monograph Chapter
in Services, Experiences and Innovation
Editors:
Ada Scupola
and
Lars Fuglsang
Publication Date:
30 Nov 2018
Collections:
Business 2018
Cover Services, Experiences and Innovation
Services, Experiences and Innovation
Integrating and Extending Research
Editors:
Ada Scupola
and
Lars Fuglsang
Whilst innovation has traditionally focused on manufacturing, recently research surrounding service innovation has been flourishing. Furthermore, as consumers become ever more sophisticated and look for experiences, a research field investigating this topic has also emerged. This book aims to develop an integrated approach to the field of experience and services through innovation by showing that it is necessary to take several factors into account. As such, it makes a substantial and compelling contribution to the interdependencies between innovation, services and experience research.
Restricted access
Monograph Book
Publication Date:
30 Nov 2018
DOI:
https://doi.org/10.4337/9781788114301
Collections:
Business 2018
Cover A Research Agenda for Service Innovation
A Research Agenda for Service Innovation
Editors:
Faïz Gallouj
and
Faridah Djellal
This book aims to take account of the major advances made in ‘Service Innovation Studies’ (SIS) and above all to provide an agenda setting out the research priorities in the field. This agenda is established by considering the issue of innovation in services in relation to a number of major contemporary challenges, including environmental issues, social inclusion, economic development, service ecosystems, smart service systems, religion, ageing, public organizations, gender, and ethical and societal issues. Bringing together internationals experts in the field of SIS, the book illustrates the strength and fertility of this research trajectory. It will be of great interest for both services and innovation scholars in economics, management science and public administration.
Restricted access
Monograph Book
Publication Date:
31 Aug 2018
DOI:
https://doi.org/10.4337/9781786433459
Collections:
Economics 2018
Chapter 3 The critical incident technique and everyday innovation
Lars Fuglsang
Restricted access
Type:
Monograph Chapter
in Research Methods in Service Innovation
Lars Fuglsang
Publication Date:
24 Feb 2017
Collections:
Business 2017
Chapter 7 Interpretivist analyses of social networks of service innovation
Jørn Kjølseth Møller
and
Flemming Sørensen
Restricted access
Type:
Monograph Chapter
in Research Methods in Service Innovation
Jørn Kjølseth Møller
and
Flemming Sørensen
Publication Date:
24 Feb 2017
Collections:
Business 2017
Chapter 4 The laddering method in service innovation research
Niels Nolsøe Grünbaum
Restricted access
Type:
Monograph Chapter
in Research Methods in Service Innovation
Niels Nolsøe Grünbaum
Publication Date:
24 Feb 2017
Collections:
Business 2017