Chapter 19 Social services disrupted: changing supply landscapes, impacts and policy options
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Despite the great diversity observed in the restructuring of different social services, across countries and regions throughout the book, a number of common trends do emerge, which in turn point to a set of similar consequences, albeit with different intensities depending on context. Drawing on the wealth of empirical evidence and critical assessments presented in the preceding contributions, this last chapter summarises some key findings. First, the main changes experienced in the public provision of social services in Europe over the last thirty years are recapitulated, stressing continuities and discontinuities in national trajectories, as well as convergence and divergence among countries and regions. Subsequently, the main impacts of such changes and their ‘disruptive’ features are highlighted. Finally, different policy ‘options’ are examined, critically assessing their implications and challenges for the goal of a prosperous and socially inclusive Europe.

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