Chapter 9 Realities and complexities of RII analytics and assessment
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Chapter 9 is devoted to a critical analysis of our case study material, where we point out the analytical strengths and shortcomings of university self-appraisal reporting on RII. There is not only a case to be made for embracing the notion of RII for organisational learning processes, but also for engaging in RII self-assessment for universities and its stakeholders – including funders. We advocate the use of external assessments to incorporate the external user perspective. The complementarity of self-assessment and external assessment offers a more comprehensive view and better understanding of RII profiles and performance levels. Implementation of assessment frameworks depends on the objective at stake; it ranges from light-touch ‘descriptive’ self-appraisal reporting about a university’s RII potential to a more exhaustive ‘evaluative’ self-assessment of its RII performance. It could be a straightforward self-assessment application with a tool kit of customized indicators, or a sophisticated mixed-method, multi-stakeholder review by an expert panel.