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Chapter 10 Dealing with hybridization in street-level bureaucracy research

Tanja Klenk

and

Nissim Cohen

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Type:: Handbook Chapter

in Research Handbook on Street-Level Bureaucracy

Tanja Klenk

and

Nissim Cohen

Publication Date:: 28 Jun 2019

Collections:: Social and Political Science 2019

Cover Research Handbook on Street-Level Bureaucracy

Chapter 14 Policy re-design from the street level

Nissim Cohen

and

Tanja Klenk

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Type:: Handbook Chapter

in Research Handbook on Street-Level Bureaucracy

Nissim Cohen

and

Tanja Klenk

Publication Date:: 28 Jun 2019

Collections:: Social and Political Science 2019

Restructuring Welfare Governance

Marketization, Managerialism and Welfare State Professionalism

Editors:

Tanja Klenk

and

Emmanuele Pavolini

This innovative book explores the introduction and impact of marketization and managerialism in social policy by adopting a dual perspective, considering both governance and human resources. Welfare governance (e.g. welfare mix, regulation, employment conditions, customer involvement) has changed significantly in the past decade. The editors and contributors collectively assesses these processes not only by comparing different policy fields and countries, but also by taking a close look inside organizations, examining the coping strategies of professionals, and how they adapt to new models of governing welfare organizations.

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