Research Handbook of Responsible Management
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Research Handbook of Responsible Management

Edited by Oliver Laasch, Roy Suddaby, R. E. Freeman and Dima Jamali

Outlining origins of the field and latest research trends, this Research Handbook offers a unique and cutting-edge take on the numerous avenues to responsible management in the 21st century. Renowned contributors present iconic viewpoints that have formed the foundation of responsible management research, introducing cutting-edge conceptual lenses for the study of the responsible management process.
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Chapter 4: Mintzberg on (ir)responsible management

Henry Mintzberg and Oliver Laasch

Abstract

This chapter’s title “Mintzberg on (ir)responsible management”, is a play on words eluding to Henry’s seminal publication “Mintzberg on management”. Its purpose is to make Henry’s perspective on responsible management accessible, both for managerial practice and future research. We tie together the pearls of Henry’s wisdom on the string that is the extant responsible management literature: On the impossibility of ignoring social consequences; On rebalancing society through management; On irresponsibility in and outside the letter of the law; On responsible management puzzles; On responsibility to the ones closest to us; On the responsible action plane; On face-to-face responsibility; On judging managers by their (ir)responsibilities. Henry’s thought on responsible management is expressed in a manner that is frank and candid, controversial and political. It includes practical illustrations of (ir)responsible management practices in varieties of settings and cases, from tourist-trap restaurants in Paris, Uber, and Cambridge Analytica, to (ir)responsible leaders and managers like General Electric’s Jeffrey R. Immelt, Starbucks’ Howard Schultz, Donald Trump, and Robert McNamara. Brief commentaries connect Henry’s ideas with the extant responsible management literature, and pinpoint salient implications, and future research directions.

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